Champions have routines … don’t knock it

Rutters Stocktakers

Go into any well-run business and look behind the scenes. You will find procedures and routines that MUST be followed or heads roll. From the small things like making sure that the last one out turns off the lights to putting the shop keys in the office, on the same hook each time, so that they can always be found. There are also more significant routines too, like making sure that every item is checked off the manifest when a delivery arrives instead of just taking the van driver’s word that it’s all there.

Some might argue that these routines are mundane repetitions that take the fun and spontaneity out of life and make work “boring” … but others rigorously defend them saying that they help the business, or the individual to function at their best. Take the chef who needs to have all the pan handles facing…

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