Nissan SA – How amazingly stupid!

nissanNissan South Africa have sent out letter to Nissan Lavina owners recalling a number of models because of a potentially faulty airbag …. the letter to the clients do not outline any course of action the client is meant to take, nor who to contact, in short they say ABOLUTELY NOTHING other than they are recalling the model.

It is up to the client to take all the initiative and try to find out how serious the matter is, who to contact, what to do etc …. after numerous, non-returned phone calls to the nearest dealership (in Hermanus) the client was told that the driver’s side airbag has to be replaced in all the models ….. BUT (wait for it) the factory has no stock! Maybe the part will be available in the new year … we will phone you! (better not hold your breath!)

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